Optimum online backup is blocked
Applicable Products
Total Defense Internet Security Suite 2008, Total Defense Internet Security Suite 2009, Total Defense Internet Security Suite Plus 2008, Total Defense Internet Security Suite Plus 2009, Total Defense Parental Controls 2008, Total Defense Parental Controls 2009
Problem Summary
Optimum online backup is blocked by Total Defense Parental Controls.
Problem Resolution
  1. Right Click the Total Defense icon on the bottom right.
  2. From the popup menu, select Total Defense Parental Controls, and Open Total Defense Parental Controls.
    Open Total Defense Parental Controls

  3. Enter your administrator password.
    This is the same password you gave when installing Total Defense Parental Controls.
    Enter Administrator Password

  4. Select the Default user from the left panel.
  5. Select the Web filters tab.
  6. Click the Custom List button.
    Default user custom sites

  7. Click on Add.
  8. Under Site Address (URL), type in 127.0.0.1:668
  9. Select Allow access to site.
  10. Check the box for Consider entire domain.
  11. Hit the OK button.
    Allow 127.0.0.1:668

  12. Repeat steps 7 to 11 to add localhost:668.
    Allow localhost:668

  13. Click on Close.
  14. Hit the Apply button.

 

Proceed with installing Optimum Online Backup. After installation, your backup with proceed with no issues.